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Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us we missed a platform? This is where to send it. undemocracy.com is run by a small editorial team, and we read everything that comes in.

What we can help with

We cover a specific corner of the online gaming world — sweepstakes and social casinos that use Gold Coins and Sweepstakes Coins rather than traditional real-money wagering. If your message falls into one of these areas, we're the right people to ask:

• Corrections to a review — a welcome offer that's changed, a state that's been added or dropped from an operator's eligibility list, or a rating we should revisit
• Questions about how the dual-currency model works, or why a platform we mention isn't available in your state
• Suggestions for sweepstakes casinos you'd like to see reviewed
• Feedback on our editorial process — how we compare offers like Crown Coins' 150% Welcome Bonus or SplashCoins' 200% Welcome Offer, for example, and what we look at when ranking them
• General feedback on the site, broken links, or anything that reads as unclear

What we can't help with

A few things sit outside what an independent comparison site can do, however the message is worded:

• Account issues, deposits or redemptions. We don't operate any of the platforms we review, so we can't access accounts, process withdrawals or resolve payment disputes. Those requests go to the sweepstakes casino's own support team, using the contact details on their site.
• Identity verification (KYC) delays. Document checks are handled entirely by the operator. If a redemption is stuck pending ID verification, their support channel is the only place that can move it forward.
• Legal advice on whether a platform is available in your state. We publish general, factual information about how state-level eligibility tends to work, but we're not positioned to tell you definitively whether a specific site is permitted where you live. Always check the operator's own terms and, if in doubt, your state's current guidance — the rules do change.
• Concerns about your own play. If gaming — sweepstakes-based or otherwise — is affecting you or someone you know, our Responsible Gambling page has resources worth reading before anything else.

Before you write in, a quick note on how this site works

Social Casinos is a comparison and review resource, not a casino operator. We don't run games, hold player funds, or process Sweepstakes Coin redemptions ourselves — we research and rank the operators, then link out to them. Some of those links are affiliate links, and we may earn a commission if you sign up through one. That relationship never decides where an operator lands in our rankings; the order reflects our editorial assessment, not who pays the most.

It's also worth remembering that legitimate sweepstakes casinos, including every one we list, generally let you play using free Gold Coins with no purchase necessary, and offer an alternative method of entry for earning Sweepstakes Coins without spending money. If a message you're sending us relates to a specific operator's purchase requirements or redemption terms, it's worth checking their published terms and conditions first — details like minimum redemption thresholds and accepted payment methods sit with the operator, not with us.

How to reach the right people

What happens after you send a message

We review incoming messages and prioritise anything factual — a wrong offer detail, an outdated state-eligibility list, a broken link — since those affect what other readers see. General questions and suggestions get read too, though we can't guarantee an individual reply to every message given the volume we receive. If you're flagging something that could mislead a reader, mentioning the specific page and the detail in question helps us act on it faster.

A reminder before you play anywhere

Whichever sweepstakes casino you're asking about — whether it's a long-standing name or one of the newer sweeps casinos usa entrants — a few things are worth keeping in mind regardless of what our review says: eligibility varies by state and by operator, most platforms require identity verification before any Sweepstakes Coin redemption, and outcomes in the games themselves are down to chance, not something any review can influence. If you're ever unsure whether a platform is right for your situation, its own terms and support team are the definitive source, not a third-party comparison site.